Taylor has conducted over 3,000 interviews with healthcare leaders over the 11 years he has been with KLAS. Taylor has played a leadership role in KLAS research and efforts in the areas of HIE, CPOE, pharmacy, population health, ERP, business intelligence, and value-based care services. He also founded KLAS’ consulting services and headed that area for six years.

Recently, Taylor has led KLAS’ efforts in founding the Arch Collaborative, a group of over 100 provider organizations that are measuring the feedback of their clinical EMR users and working together with a common goal of unleashing the power of the EMR.

Taylor is KLAS’ lead statistician.