Midwest Summit Agenda

Thursday, October 17, 2019
7:30 AM
Networking
 
 
 
 
8:15 AM
Networking
 
 
 
 
8:30 AM
Keynote Presentation
 
 
Blue Cross and Blue Shield of Minnesota is working to reinvent health care in the state by collaborating with providers on long-term, innovative solutions to some of our biggest challenges, including the prevention and management of chronic disease and the unsustainable rise in health care costs. 
 
Under the leadership of Shahid Alam, chief analytics and information officer at Blue Cross, data analytics and IT have been integrated into a single operating model aimed at creating more possibilities for this reinvention. 
 
In our opening keynote, Mr. Alam will explain why the integration of payer/provider data and technology is crucial to the future of health care, what some of the major challenges will be, and how – when accomplished – it will impact cost, health outcomes and patient experience. He will also share his vision for the role that analytics and machine learning will play in this transformation and provide relevant insights into the recently announced joint venture between Blue Cross and North Memorial Health. 
 
 
 
 
9:15 AM
Tailboard Talk
 
 
Join our esteemed panel of health plan and healthcare provider leaders as they discuss the strategic, cultural and technological transformation required to move their organizations forward in value-based care. Panelists will discuss characteristics of successful payer-provider alliances.
 
 
 
10:00 AM
Networking
 
Join your fellow attendees to discuss what you've learned in the morning sessions and make new connections.
 
 
10:30 AM
 
 
 
Join to learn key findings and insights from the Patient Experience study, conducted by HIMSS. Fielded to both patients and providers alike, this study focused on understanding technology impacts on patient experience (PX) across the care continuum. Findings highlight focus opportunities for technology investments toward what patients truly value.
 
Learning Objectives:
 
  • Provide an overview of the key findings and insights from the HIMSS Patient Experience Study
  • Understand the technology strategies providers are using to improve the patient experience and drive improved patient satisfaction
  • Share disparities between the reality of the patient experience and the provider perception of care
 
 
 
 
11:00 AM
 
 
 
Modern clinical communication and collaboration systems can reduce care team stress and improve patient care. What are the industry trends and best practices on designing and implementing best-in-class processes and platforms that will achieve a high rate of adoption and deliver quick and lasting results? Join Michael in this session to discuss how communication processes can be automated, how to ensure HIPAA-compliancy and data security, and next steps in evaluating your clinical communications approach.
 
 
 
 
11:30 AM
Innovator Awards Spotlight
 
 
This session will focus on Allina’s Health award-winning IT project designed to combat opioid abuse with data-driven prescription reduction. This initiative was built on collaboration, change management and leveraging robust data analytics. As a result of this leading-edge work, Allina Health is now using data and IT to combat the opioid crisis, minimize excessive quantities of opioids remaining after care and thus prevent opioid misuse within the community.
 
 
 
 
12:15 PM
Networking
 
 
 
 
1:00 PM
Keynote Presentation
 
 
Based on his inaugural HIMSS SPARK (TED-style) Talk in 2018, this 45 minute keynote first walks through the *Why* behind healthcare's erosion of humanity, then asks and answers how AI can help reverse today's technology curse and return humanity to the practice of medicine. Content moves back and forth between between personal narrative and core foundational concepts in AI and machine learning, and attendees leave this session with a new appreciation for the Steve Jobs maxim "Technology is nothing, what's important is that you have faith in people..."
 
 
 
 
1:30 PM
Networking
 
 
 
 
2:00 PM
 
 
 
Healthcare organizations need to be more agile than ever. This shifting industry – sometimes daily – requires close collaboration among the people of your organization due to the relentlessly uncertain state. This interactive session explores how organizational change management (OCM) can drive results by identifying top OCM contributors to success. HINT: It starts with people.
 
 
 
2:30 PM
Tailboard Talk
 
 
Our panelists will focus on what IT leaders do in their organizations to appropriately allocate resources when IT budgets are growing, yet are still not enough to cover all the work that needs to be accomplished. Discussion topics include:
 
  • How and why the rapid increase in IT spend is requiring CIOs, CTOs, etc. to look at their IT spend differently
  • How they balance the need to modernize their core infrastructures and their IT solutions, and the need to manage within the budgets they need to work with, even as expectations are increasing
  • How organizations are developing organized, comprehensive, strategic processes around service and project management to determine where resources should be deployed
  • How they actively and consciously govern and optimize those processes and programs
 
 
 
Supported by:
 
 
3:30 PM
 
 
 
Patient populations with mental health and/or addictive disorders have substantially higher medical costs and poorer outcomes than those without. Unmet social needs (housing, transportation and social connection) are a common cause of deficient outcomes and an obstacle to cost-efficient care to this population. Successful treatment requires addressing the whole person, including their medical, behavioral health and social needs. Applying a population health management approach requires acquiring, aggregating and fully utilizing data from multiple data sources across all these areas. In this session, attendees will see how aggregated data can be presented in easily digestible dashboards and sorted by illness or healthcare gap down to the individual patient level for use in care management and care coordination. This session will also outline infrastructure and workforce training needs as executed in a pragmatic, real-world care delivery system in Missouri.
 
 
 
4:00 PM
 
 
 
 
 
Friday, October 18, 2019
7:30 AM
Networking
 
 
 
 
8:15 AM
 
 
 
 
 
8:30 AM
Keynote Presentation
 
 
Nice Healthcare is a direct primary care practice that fully leverages technology to bring full service primary care into patients' homes and work at a fraction of a traditional clinic. In this session we will describe the business model and operations that have allowed Nice Healthcare to attract a significant and growing number of employers and patients to their model of care.
 
 
 
 
 
9:00 AM
 
 
 
Dr. Matthew Van Patton, Director of Medicaid & Long Term Care for NEDHHS and Dr. Jaime Bland, CEO of the Nebraska Health Information Initiative will walk through the road map of utilizing the health information exchange and PDMP as the backbone of population health strategy for Medicaid and how the evolution of this strategy is assisting in addressing health disparities across the state as well as placing care management tools in the hands of clinicians to manage all populations.
 
       
 
 
9:30 AM
Tailboard Talk
 
 
One of healthcare’s biggest challenges continues to be data exchange. Leveraged correctly, health information technology can help automate efforts, increase transparency, and reduce miscommunication between health plans, providers, and healthcare organizations.
 
Join leaders from health information exchanges and provider organizations as they discuss:
 
  • How leading organizations are exchanging data to provide higher quality and a higher volume of point-of-care information and historical patient data that allows clinicians to improve both outcomes and patient satisfaction
  • How federal policy is impacting data exchange
  • How improving the data sharing infrastructure with tools like FHIR compliant APIs can help physicians jump the hurdles of interoperability in EHRs
 
 
 
10:30 AM
Networking
 
 
 
 
10:45 AM
 
 
 
Describe the state of the country’s transition to value-based care and what the next 5-10 years is likely to hold. Provide the audience with a perspective on the economic, political and market drivers towards value, the common approaches providers are taking and the barriers they face in succeeding under risk-based arrangements.
 
 
 
 
11:15 AM
 
 
 
Renowned Healthcare Innovation and KLAS Enterprises (KLAS) have partnered to bring exclusive education sessions to the Midwest Health IT Summit. Join Mitch Josephson, Vice President of Strategic Relations at KLAS for in-depth discussion on KLAS' research work on acute and ambulatory EMR usability coming out of the KLAS Arch Collaborative. Mitch will provide findings from KLAS' recent research and participate on an in-depth panel discussion on EMR usability. Attendees will also receive a summary report detailing recent findings of the Collaborative.
 
 
 
 
Session developed in collaboration with:
 
11:30 AM
 
 
 
 
 
12:15 PM
Tailboard Talk
 
 
EMR usability as well as the efficiencies of a well-built EMR are hugely important for physicians. Join our panelists to discuss how they build a culture of partnership between physician and clinician users, and IT personnel, to drive a quality EMR experience, increase EMR engagement and helping users focus on opportunities for EMR success in their organizations.
 
Discussion topics include:
 
  • Developing a non-bureaucratic governance structure that allows for changes to be made quickly to the EMR when needed
  • How they developed initial training programs, recognizing that the quality and duration of initial training are the top predictors of an individual’s EMR success
  • Building a culture of sharing, continuing education to support mastery of the EMR and helping clinicians become superusers by training them not only to successfully get data into the EMR but also to efficiently get data out of the EMR
  • Building a quality EMR – cutting through the hype and choosing a vendor that work for their organization, based on best practices and feedback from the users
 
 
 
Session developed in collaboration with:
 
1:15 PM