Technology management leader with 20+ years of progressive experience in the telecommunications & information systems arenas as a change agent. Expert in the planning, design, &  implementation of cost-effective technology solutions that align with company goals & address complex business problems. Extensive qualifications in all facets of the project/product life cycle from feasibility analysis & conceptual design through documentation, implementation, user experience/training, & enhancement. Adept at consensus building, crisis management, problem solving, & negotiation. Proven ability to build & manage creative, highly energized, focused teams.