Tom serves as the network operations manager for Penn Medicine, where he is responsible for a networked environment of more than 150k devices. During his 10+ year technical career, Tom has grown through the ranks of technical roles ranging from help desk analyst to network manager of operations. Most of his expertise has been applied in the healthcare setting. He has an associate’s from Brookdale Community College in Networking Information Technology (2012), a bachelor’s degree from Drexel University in Computing and Technology (2016), as well as various network certifications.