Robin Pinard obtained her bachelor's degree in psychology in 2007 and master's degree in mental health counseling in 2010, both from the University of New Hampshire. She worked as a Residential Counselor at the Manchester Mental Health Center in New Hampshire and as a Mental Health Counselor at the Center for Expressive Arts, Therapy and Education. In 2012, she joined the WestBridge admissions team, became the Admissions and Family Service Team Leader in 2015, and then transitioned to her current position as Director of Family Services in 2016.