The Penn Center for Community Health Workers is a national center of excellence focused on improving population health through effective community health worker programs. Join this session to learn about the IMPaCT model – a standardized, scalable program that leverages community health workers, trusted laypeople from local communities, to improve health outcomes in a wide range of settings. 

In the last three years, leveraging specially designed tools, training and technology, IMPaCT has become the most widely disseminated community health worker program in the United States; it is being replicated by organizations across 18 different states including Veterans Health Administration, state Medicaid programs; integrated healthcare organizations and even national retailers. IMPaCT has been tested in three randomized controlled trials and improves chronic disease control, mental health and quality of care while reducing total hospital days by 65%. IMPaCT has a $2:1 annual return on investment to payers and has been delivered to over 10,000 high-risk patients in the Philadelphia region. Their website is chw.upenn.edu.