Douglas is a Senior Technical Account Manager with Synology’s East Coast team. He is dedicated to customer success and has been working directly with resellers, MSPs, and end-users in a variety of industries, but specializes in healthcare, to provide customized solutions whether it's data protection or backup. He has cloud and dev ops training MIT and expertise in virtualization and backup solutions across the Synology ecosystem and looks forward to helping more organizations to improve their data backup efficiency.