The Decisiv Commercial Vehicle Service Analysis Report for Q4 2023 is now available here: https://lnkd.in/eKhdZMVm The latest report shows combined parts and labor costs across 25 VMRS System Codes dropped 1.4%, reversing the upward trend in Q3 where costs rose 2.1%. The decrease, driven largely by parts costs that dropped 2.2%, is good news for fleets and service providers and may indicate that inflationary pressures on parts pricing are easing as supply chains return to normal levels and more new trucks are placed in service. #Decisiv #SRM #trucking
Decisiv, Inc.
Software Development
Glen Allen, VA 2,931 followers
Leading provider of Service Relationship Management (SRM)
About us
Virginia-based Decisiv is the provider of the largest asset service management ecosystem for the commercial vehicle industry. The Decisiv Service Relationship Management (SRM) platform is the foundation for the over 5,000 service locations across North America that manage more than 3.5 million service and repair events for commercial vehicles annually. Through Decisiv’s SRM platform, dealers, service providers, manufacturers, and fleet and asset managers can communicate and collaborate during every service event. The SRM solution streamlines the entire asset service management process bringing all the necessary diagnostic, telematics and asset information together for all participants, and delivers it at the point of service. This level of connectivity and collaboration drives an unrivaled level of service performance and asset optimization that gets trucks back on the road faster so fleets see higher revenue per asset and lower costs. Service providers using SRM establish efficient communication, better controls, and increased productivity in service operations that enables them to become trusted partners to fleets. For manufacturers, SRM enhances the value of service networks and provides data and analytics to help develop more reliable and efficient commercial assets. For more information, visit www.decisiv.com.
- Website
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http://www.decisiv.com
External link for Decisiv, Inc.
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Glen Allen, VA
- Type
- Privately Held
- Founded
- 2001
- Specialties
- Service Event Management, Fleet and Asset Maintenance, Service and repair tracking, Platform as a Service (PaaS), Industrial Internet of Things (IIoT), Service Relationship Management (SRM), Commercial Vehicle Maintenance, and Transportation Asset Maintenance
Locations
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Primary
Get directions
10900 Nuckols Rd
Glen Allen, VA 23060, US
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Get directions
11180 Sunrise Valley Drive
Suite 100
Reston, VA, US
Employees at Decisiv, Inc.
Updates
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The Decisiv Commercial Vehicle Service Analysis Report showcases costs across four U.S. regions and Canada. In 2023 Q3, the highest combined costs by region were unchanged from Q2, starting in the West followed by the South, Northeast, Midwest, and Canada. Higher costs in some regions may be the result of higher parts costs due to continuing inflationary pressures and labor costs driven up by the ongoing technician shortage affecting dealers and fleets. Find out more in the Decisiv Commercial Vehicle Service Analysis Report: https://lnkd.in/eKhdZMVm #Decisiv #SRM #truckrepair
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What's the role of AI in truck maintenance? Check out comments from Decisiv's Nick Pittinger in FleetOwner
Curious to see how ChatGPT stacks up against trucking industry experts? Check out this article to find out more... https://lnkd.in/ecdmAY-6 #decisiv #srm #data #ai
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The most likely contributor to rising service activity in 2023 Q3 is the slower than expected arrival of new trucks that has kept older equipment in service, a factor that will likely diminish over time. Overall, in the past two quarters the change averaged less than one percent following a 9.6% rise in service transactions in 2023 Q1. Q3 2023 transaction activity data in the Decisiv Commercial Vehicle Service Analysis Report is based on a total of 1,016,929 service transactions in the Decisiv SRM platform. Find out more in the Decisiv Commercial Vehicle Service Analysis Report: https://lnkd.in/eKhdZMVm #Decisiv #SRM #truckrepair
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A big achievement to announce! Decisiv has surpassed 30 million service events managed on our SRM platform! 🎉 That's 30 million instances where the Decisiv SRM platform got trucks back on the road faster. With a commitment to delivering increased efficiency and more effective digital communications, Decisiv is all set to manage millions of service events in the future. 🚛 Learn more about Decisiv here: https://www.decisiv.com/ #Decisiv #srm #milestones #trucking #repair
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Check out this informative video from Gill Klinger at KEA Advisors where he provides insights into his method of assisting dealerships in utilizing Decisiv to establish best practices and standard operating procedures, ultimately enhancing dealership performance. https://lnkd.in/ekkNTSnx
KEA Advisors - TunedUp
keaadvisors.com
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A 0.5% uptick in service transaction activity in 2023 Q3 followed a 0.8% drop in Q2. Year-over-year from 2022 to 2023 the volume of service transactions jumped 5.9%. The five VMRS System Codes accounting for the most service in 2023 Q3 were Powerplant at 20.2% of events, followed by Exhaust System (12.8%), Cab and Sheet Metal (9.6%), Brakes (8.3%) and Air Conditioning, Heating, and Ventilating (6.9%). In Q3 2023, the largest increases in service activity were for Charging System, Transmission (Main-Automatic) and Axle Driven—Rear VMRS System Codes. Find out more in the Decisiv Commercial Vehicle Service Analysis Report: https://lnkd.in/eKhdZMVm #Decisiv #SRM #truckrepair
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Decisiv's data security practices have achieved #iso27001certification ! The #iso27001 certification covers the Information Security Management System (ISMS) supporting the Decisiv SRM Platform which includes assets, technologies and processes employed for processing, management, and delivery of services to our customers. Check out the details here: https://lnkd.in/edXGkcsC #Decisiv #SRM #truckrepair
Decisiv Achieves ISO/IEC 27001 Certification for Information Security Management
https://www.decisiv.com
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Great article from Transport Topics describing the benefits of communication and collaboration that TICO (Terminal Investment Corporation), as well as their dealers and customers, will be gaining from use of SRM Sentinel, our asset service management platform. Check out the article: https://lnkd.in/ejyeEsXu
Decisiv Showcases New Asset Management Platform With Tico | Transport Topics
ttnews.com
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Save time and streamline your service operations with the SRM Connector for Cummins Guidanz. This solution provides your technicians with real-time access to proven Cummins expertise, all in one location, right at the point of service. Plus, for those ready to install Guidanz, the self-service portal is now available for easy setup. Learn more about this time-saving solution and the new self-service portal here: https://lnkd.in/ehzmusuq #Decisiv #SRM #truckrepair
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