Learning Objectives: 

• Learn how to Eliminate Competition and become the best at what you do
• How to find out the truth about your Patient Experience and why it may not be as good as you think
• Learn the 10 most common ways complacency creeps into Dental Practices and how to avoid the inevitable dip or plateau that results from it. 
• How to guarantee that each patient will AUTOMATICALLY refer you their family, friends and co-workers
• How to develop a category of one culture flywheel which will ultimately yield the best team in town!

Your practice shouldn’t be compared apple to apples, with others in town. Position your office in a category of its own, by becoming the most patient-centric, 5-star rated and most referrable practice in town!