In a world of patient choice, understanding and taking action on patient feedback and sentiment are critical to gaining and retaining patient trust and loyalty. This webinar will inspire attendees to think about a more personalized and customizable approach to patient feedback that extends beyond standard surveys. From entire campaigns around their patients, to feedback collection after every interaction, and NPS (Net Promoter Scores), we will uncover the benefits of using alternative methods to take your patient experience to the next level.