Patient care organization leaders will share their experiences of the COVID-19 pandemic-fueled shift to telehealth-based care delivery, and the major lessons learned so far, as hospitals, medical groups, and health systems continue to evolve the telehealth concept forward. As the crisis continues to unfold, how are HDOs planning for the mix of in person and virtual visits, and what factors are helping them determine where telehealth is most appropriate and most optimally deployed?