Stories of Innovation

Accumen: MyBloodHealth - Leveraging Technology to Revolutionize Anemia Management
How do we bridge the gap between screening for anemia and ensuring all patients receive the care they deserve? That is where MyBloodHealth® comes in. This patented system-wide anemia management platform helps hospitals and health systems, like yours, manage anemia in a simple, efficient, and cost-effective manner.
 
Availity: Reimaging Denials Prevention with Predictive Editing
Artificial intelligence and machine learning tools have the potential to move your organization from costly denial management to streamlined denial prevention.
 
FlipMD from GoodRX: On-demand Consulting from Physicians at Your Fingertips
Lauren Hanson, Founder and Head of Product at FlipMD from GoodRX speaks with Healthcare Innovation's Editor, Mark Hagland about their platform and how it helps connect and engage physicians who are offering their consulting services. 
 
Nuance: Enhancing the Patient-Physician Relationship
With a growing physician shortage, increasing burnout, and declining patient satisfaction, a dramatic change is needed to make healthcare more efficient and effective, and bring back the joy of practicing medicine. AI-driven ambient clinical intelligence (ACI) promises to help by revolutionizing patient and provider experiences with clinical documentation that writes itself.
 
PointClickCare: Improving the Care of Patient Populations
During the pandemic, our number one priority was connecting with customers to understand their pain points and offer services to best support them. It is clear that digitizing the health record has become even more essential to more easily understand what is going on in healthcare organizations, protect providers by enabling remote visits, and improve data sharing during patient transitions. 
 
Sign in Scheduling: A Platform Created to Improved the Service Quality and Revenue for Healthcare Providers 
Sign In Scheduling (formerly 10to8) was created to improve the service quality and revenue for healthcare providers. The company began in 2011, when discussions with a dentist revealed the need for better communication with patients in order to provide a better patient experience (PX) and promote loyalty.
 
Vibe Health by eVideon: Meet the Modern Care Experience Platform
Jeff Fallon, Chief Executive Officer at eVideon speaks with Healthcare Innovation's Editor, Mark Hagland about their comprehensive care experience platform built to streamline clinical workflow.
 
Virtusa: Transformative Digital Technology Solution
Alok Mandal, VP, Healthcare Consulting and Manu Swami: VP, Healthcare Solutions at Virtusa speak with Editor, Mark Hagland about their transformative digital technology solution.
 
Avaneer Health: Accelerating Healthcare Delivery and Powering Smart Care
Lack of interoperability has been the bane of healthcare for decades. That’s not to say there hasn’t been progress. But when will providers and payers achieve the same interoperability, transparency, and access to real-time data to help reduce administrative burdens, lower costs, and improve outcomes? This is where Avaneer Health is poised to make an impact. 
 
LeanTaaS Leads AI-Driven Hospital Operations Transformation
LeanTaaS leverages predictive analytics and machine learning to trans-form hospital capacity management through its industry-leading soft-ware solution, iQueue. The iQueue suite of solutions improves patient care access by decreasing wait times and delivery costs and improves operational performance by optimizing costly, constrained resources like operating rooms, inpatient beds, and infusion chairs.
 
Data Innovation Making a Difference: Multi-faceted Healthcare Achievements at MedeAnalytics
Innovative solutions from MedeAnalytics have helped customers improve patient outcomes, increased productivity for healthcare staffs, and increase revenue. Let’s take a look at three MedeAnalytics customers who have achieved these outstanding, measurable results.
 
The Only Medical Communication and Clinical Decision Support Platform to Successfully Span Across the Care Continuum for Emergency and Acute Conditions. JOIN.
Navigating through different clinical settings, organizations, and systems for timely treatment is the most critical need of such acute conditions—ALLM is a pioneer in identifying and solving these problems and meeting the demands. ALLM’s vision is shaping healthcare with digital transformation at point of care.
 
Intelligent Bandwidth Management Enhances Virtual Health Equity in Rural Communities
Reliable, high-speed internet is essential for expanding access to healthcare, especially in rural areas. As rural hospitals and care centers seek to move beyond telehealth to more targeted, at-risk patient support programs like remote patient monitoring and hybrid or hospital-at-home care delivery models, connectivity will be even more imperative. Caregility’s innovation in intelligent bandwidth management enables rural healthcare providers to deliver reliable virtual care to patients, no matter their location.
 
The Changing Role of Connectivity in Delivering First Class Healthcare Experiences
In an era of accelerated healthcare digital transformation, what’s often missing in the discussion is the critical aspect of the network infrastructure. Because networks are largely invisible until they go down, even senior leadership may overlook this foundation for the 21st century integrated health system. Juniper is proud to be one of the few companies where the data science team is tied to the hip of the customer success team organizationally, ensuring the two feed off each other and constantly learn from what users' experiences.
 
ABOUT Metro Community Health Services
The goal of good technology is to augment staff, to reduce staff stress, and free people up so they can accomplish tasks primarily involving patient care, (that technology cannot accomplish). It is necessary to supplement staff workload with technology in order to accomplish these goals. Through a trusted friend we engaged with an Artificial Intelligence Company to see what would assist with these goals. The first most pressing need is to handle patient scheduling so that patients can make appointments, reschedule or confirm any time that is convenient for them. The technology works 24- 7
 
BioIQ Partners with Health Plans, Employers, and Government Agencies to Enable Convenient At-Home Health Testing at ScaleBioIQ
Throughout the COVID-19 pandemic, consumers have struggled to access health testing resources. Lab supply chain interruptions resulted in unmet demand for vital COVID-19 testing supplies while reduced provider engagement amid social distancing efforts prevented many patients from engaging in routine health screenings. These challenges put amplified strain on an already overburdened healthcare workforce that is still immersed in the COVID response and now bracing for the negative downstream consequences of deferred care.
 
Leading Next-Generation Healthcare Quality
The lack of efficiency in traditional quality measurement is estimated to cost physician practices and healthcare organizations more than $15.4 billion annually. These methods fail to empower organizations, lack timely and accurate insights, and cost providers and the entire healthcare system exponentially more time and money than fully electronic and next-generation technology.
 
Helping Healthcare Care As One
Healthcare—an industry worth trillions of dollars—could not stay disconnected. This dilemma presented a huge opportunity to optimize care processes through the efficacious use of data. Powerful, data-driven insights could drastically and positively shift the way healthcare systems operate. The idea wasn’t to control care teams but to assist them in providing affordable quality care with support at each care point.
 
The Future of Real-Time Medical Management
In conjunction with embedded, machine learning data science, Vital Data Technology's platform instantly risk stratifies, segments, and identifies actionable interventions to empower every stakeholder with a 360-degree view.
 
The Healthcare IT Staffing Model Must Evolve As The Need For Expert Talent Increases
The healthcare IT staffing model must evolve as the need for expert talent increases with multi-layered complex technologies and applications. Today’s healthcare organization requires the flexibility to staff vertically and horizontally to meet stakeholders’ needs quickly and effectively.
 
Leading Next-Generation Healthcare Quality
The lack of efficiency in traditional quality measurement is estimated to cost physician practices and healthcare organizations more than $15.4 billion annually. These methods fail to empower organizations, lack timely and accurate insights, and cost providers and the entire healthcare system exponentially more time and money than fully electronic and next-generation technology.
 
BlueJeans Telehealth: Built for Healthcare from the Ground Up
Telehealth holds great promise for the medical field, as a way to bring quality healthcare to those unable to make physical visits to providers. However, many existing telehealth solutions do not offer the quality and features needed to bring telehealth into the mainstream of acute care. BlueJeans Telehealth solves that problem by providing a simple, smart way for providers to meet with patients over video. BlueJeans Telehealth maximizes ease of use, reimbursement management, and provides comprehensive integration with EHR platforms and medical interpreter services.
 
Transforming the Management of Imaging Data Storage and Accessibility
The healthcare landscape is evolving and there is a greater need to focus on delivering stellar patient care, driving costs down, and reducing complexity at every level of operations. Enterprise imaging is at the heart of the hospital and is one of the richest data warehouses in the healthcare ecosystem. However, managing imaging data storage and accessibility has emerged as one of the largest concerns for health systems and imaging organizations. Conventional imaging storage practices that leverage on-premise vendor-neutral archives (VNAs) are costly to maintain and update, can leave imaging data vulnerable to security threats and pose accessibility issues due to downtime and scalability limitations.
 
The Missing Piece in Digital Healthcare Signage
Digital paper solution can make an impact in communication quality while improving efficiency as the healthcare experience is moving into the digital age. Inaccurate information on whiteboards and lack of clear communication rank as two of the top 10 complaints reported by patients. The need to improve the healthcare experience is driving hospitals’ digitization efforts to enhance communication, improve workflow efficiency, and reduce medical errors. Especially in times of need, like the COVID-19 crisis that we are facing, displaying clear and up-to-date information around a campus like public announcement, wayfinding, and care information/alerts in patient rooms, is vital to keep everyone safe and in the know.
 
Pioneering Precision Information Delivery
The healthcare industry’s rocky journey into data-driven value-based care has proven time and again that healthcare data fragmentation is the enemy of true value. Without being able to access, analyze, and act upon meaningful data, healthcare providers and patients find themselves stuck in a cycle of waste, confusion, frustration, and poor outcomes. That’s where Holon comes in. Holon is a unique new class of system that is purpose-built to enable users to receive relevant, impactful hard-to-access care delivery knowledge they need in a way that is simple for them to use. We are fully dedicated to creating a precise, intelligent healthcare knowledge supply chain that overcomes fragmentation and unifies the entire network of partners involved in each individual’s care to enable maximum outcomes for everyone.
 
Automating Inpatient Flow With Real-Time Analytics
Managing inpatient hospital bed capacity is a complex process, further complicated by crises like the COVID-19 pandemic. Hospitals must juggle planned and unplanned demand from a variety of admitting sources. Patient volumes vary by hour, day of the week, month of year, service and level of care. Timing of admissions and discharges is often misaligned, with the majority of discharges happening later in the day when admission requests typically increase, leading to supply and demand challenges. Further complicating the flow is the inefficient process of discharging patients. In both “normal” times and during a crisis, all these inefficiencies in the patient journey lead to extended lengths of stay and excessive unnecessary, non-reimbursable costs.
 
Bringing Specialty Care to Every Patient in the U.S.
SOC Telemed strives to address physician shortages and burnout, overwhelmed hospitals, and patients who need timely care. Across the country, physicians are burned out and patients are either struggling to find access or waiting too long to receive the care they desperately need. This situation, however, is not specific to the pandemic, as healthcare organizations have seen these issues growing for a number of years. Coupled with hospital closures in rural areas and a nationwide shortage of specialists, hospitals, physicians and patients alike need a sustainable solution to the delivery of specialty care.
 
Interoperability Innovation Designed with Caregivers in Mind
Across the globe, the demand for healthcare is surging. Along with it is an increasing number of consumerminded patients, all with growing expectations. As the gap between supply and demand widens, everyday frustrations fuel clinician and patient dissatisfaction. Bridging the gap in healthcare requires technology solutions that can help caregivers deliver more care, with fewer frustrations. Healthcare technology shouldn’t step on the performance of other systems or trample on the purpose of those who use them. Too often, they promise control and efficiency, but in the act of solving one issue, they add clunky layers of process in other areas. Instead of delivering the interoperability your team is counting on, you get burdened with a tangle of additional tasks that can detract from your goals, lead to errors, and place unwanted strain on healthcare professionals.
 
E Ink
Inaccurate information on whiteboards and lack of clear communication rank as two of the top 10 complaints reported by patients. The need to improve the healthcare experience is driving hospitals’ digitization efforts to enhance communication, improve workflow efficiency, and reduce medical errors. Especially in times of need, like the COVID-19 crisis that we are facing, displaying clear and up-to-date information around a campus like public announcement, wayfinding, and care information/alerts in patient rooms, is vital to keep everyone safe and in the know.
 
HealthSource Stream
Across the U.S., the number of requests to process clinical documentation has been increasing more than 20 percent year-over-year, placing more strain on an already stretched health data system and overwhelming many medical records departments. Rather than supply more employees to retrieve those records, Ciox has developed an innovative solution called HealthSource Stream that uses computer-assisted release (CAR) technology to improve turnaround times without sacrificing quality.
 
Revenue Cycle Edit Work Queue Optimization
Healthcare solutions company e4 has assisted eight clients with their EHR and patient accounting systems (PAS) system conversions. During the conversion and post go-live timeframe, there is inevitably a large number of “edits” that must be worked by an individual to move an encounter to the billing state of the revenue cycle process. Enter e4’s edit resolution workflow that is not only aimed at resolving the edits, but also at training and educating the client’s staff, allowing end-users to be self-proficient within 30 to 60 days from the process implementation.
 
Flywire Develops a Responsive Payment Solution
Over the past decade, American hospitals and health systems have been caught in a perfect storm of rising out of pocket costs from patients facing affordability issues. Enter solutions company Flywire, which has built its healthcare business on addressing these serious market shifts.
 
Core Clinical Transformation Work Moves Ahead at Hartford Hospital
A nursing-led clinical transformation initiative at Hartford Hospital has proven the value of applying Lean management principles and strategies to intravenous catheterization processes
 
Healthcare InfoSec Professionals Save Time and Money by Sharing Intelligence
Within H-ISAC (Health Information Sharing and Analysis Center), members join a trusted community and collaborative forum, and daily sharing of highly actionable information expands its security teams’ resources through input aggregated by thousands of global analysts. Members share threat indicators of compromise, phishing emails, incident response tactics and pragmatic advice such as how to effectively report InfoSec topics to their respective board of directors.
 
Addressing a Hospital's Staffing Challenges With Hospital IQ's Workforce Solution
Like many other hospitals, one large hospital customer of healthcare technology company Hospital IQ regularly confronted a recurring nurse staffing challenge: how to allocate the right number of nurses to the right unit to meet actual patient census demand amidst high turnover. To streamline and automate its processes and make more proactive and better-informed decisions about how to allocate nursing resources, this hospital turned to Hospital IQ’s Workforce solution.
 
The Unique Considerations for IAM in Healthcare
Tasked with managing an exploding volume of patient, provider, and employee data, hospitals and health systems are increasingly making IT security a top priority. CISOs must now secure the full enterprise—and at a time when more and more users require access to information from anywhere, not just within the four walls of the hospital.
 
Enhancing Efficiency, Accuracy, and Standardization with Identity Governance
From an identity governance perspective, the Florida-based Memorial Healthcare System manages more than 24,000 accounts. With a small access team—at one point consisting of one manager, two system admins, and four system analysts— provisioning manually was becoming infeasible, leading the health system to choose Imprivata Identity Governance.
 
DSS Juno EHRevolution
The Juno EHR solution is designed to empower clinicians to perform at their best. For healthcare organizations looking to improve clinical quality with a proven, scalable, open-technology solution, Juno EHR is developed to meet their needs today and in the future.
 
Orion Health: Forming the Foundation of KeyHIE
Since its founding in 2005, KeyHIE has sought to provide the right information at the right time to participants, and to foster a culture of information sharing to improve both patient care and provider experience. In 2015, KeyHIE partnered with Orion Health to enable the most robust HIE possible, allowing an overall participant growth of 363 percent.
 
A Brighter Future with All Covered's Interoperability and Integration Service
Most health systems do not have efficient technological capabilities in place to realize the benefits that be gained by leveraging advanced analytics. At All Covered, Konica Minolta’s IT Services Division, the Health IT Practice is spearheading the positive disruption of healthcare technologies to realize smart, intelligent healthcare powered by IoT, analytics and artificial intelligence.
 
LeanTaaS' iQueue for Operating RoomsiQueue for Operating Rooms (ORs) represents a significant opportunity to improve prime time utilization (PTU) of operating rooms, as ORs are one of the most valuable assets within a health system by virtue of their contribution to the revenue and operating margins of the entire health system. Yet, there are significant structural problems in the way that the OR block scheduled is allocated and managed.
 
Using Social Determinants of Health to Predict Readmissions
Why do readmissions continue to plague hospitals? There’s one primary reason: It’s very difficult to control patients’ behavior once they are discharged. Social determinants of health (SDOH)—the conditions in which people are born, grow, live, work and age—influence how likely it is that a patient will follow their discharge recommendations. Unfortunately, hospitals sometimes overlook these factors because they rely entirely on clinical data that only tells part of the story.
 
Telehealth Triumph at NYU Langone Health
At the New York City system, a telehealth program has transformed urgent care for busy urban residents.
 
At OHSU, Measuring Blood Volume Quickly and Accurately
A startup launched out of Oregon Health & Science University believes its innovative technology can provide objective blood volume information to physicians in minutes—not hours
 
Penn Medicine Turns to Physician Portal to Solve Image-Sharing Challenge
Referring physicians outside the Penn Medicine system can now securely view radiology images.
 
Workit Health: Disruption From On-Demand Addiction Recovery
The behavioral health center offers telemedicine services designed to treat opioid addiction.