Agenda — July 13, 2020

10:15 AM
Tailboard Talk


Executive leaders each with their unique role and responsibilities form a team that is essential to meeting critical clinical organizational priorities. Join our panelists as they discuss how they work together and separately in their organizations to deliver a quality care experiences for patients and clinicians. Discussion topics for this panel will include how executive leadership roles change and evolving to meet the needs of the modern healthcare environment.


11:30 AM
Fireside Chat


Join Phil Richards and Stephen McCollum for in-depth discussion on how IT and security leaders can continue to provide top-tier service to their internal customers and keep the enterprise secure during the time of rapidly changing business demands.

This session will focus on delivering IT resources, the current cyber threat landscape in healthcare and provide tips for IT and security professionals to use tomorrow. 



Session supported by:


12:30 PM
Tailboard Talk


EMR usability as well as the efficiencies of a well-built EMR are hugely important for physicians. Join our panelists to discuss how they build a culture of partnership between physician and clinician users, and IT personnel, to drive a quality EMR experience, increase EMR engagement and helping users focus on opportunities for EMR success in their organizations.
Discussion topics include:

  • Developing a non-bureaucratic governance structure that allows for changes to be made quickly to the EMR when needed
  • How they developed initial training programs, recognizing that the quality and duration of initial training are the top predictors of an individual’s EMR success
  • Building a culture of sharing, continuing education to support mastery of the EMR and helping clinicians become superusers by training them not only to successfully get data into the EMR but also to efficiently get data out of the EMR
  • Building a quality EMR – cutting through the hype and choosing a vendor that work for their organization, based on best practices and feedback from the users




Session organized in partnership with:


2:30 PM
Fireside Chat


Data governance is one of healthcare’s top strategic initiatives. Reliable, trustworthy data is an essential ingredient driving digital transformation, analytic self-service and artificial intelligence innovations, among many other initiatives. However, data governance is not a new concept and many healthcare organizations have tried and abandoned prior data governance efforts – sometimes more than once. The good news is data governance has evolved in some dramatic ways that make new programs far more successful. Knowing how to deploy the right programs, processes, and supporting solutions is the key to delivering measurable value from your data governance efforts. 

Adding to this complexity, electronic health record applications such as Epic often include some basic data governance capabilities embedded within the application. To avoid “silos of data governance” that can potentially be in conflict or uncoordinated on your path to holistic enterprise data governance, you need a plan and architecture to ensure you avoid duplication of capabilities and any other roadblocks to adoption and scalability. 

It’s time to empower your organization to manage data as a mission-critical asset, and to ensure your EHR is a full participant in your data governance strategy rather than its own island.  During this session: 

  • Understand the business and clinical drivers for enterprise data governance initiatives
  • Gain an introduction to the capabilities required of an enterprise data governance program
  • Appreciate how data governance programs should be structured for success
  • Recognize common integration patterns for how an EHR application should participate in an enterprise data governance program




Session supported by:


4:00 PM
Tailboard Talk


Join us for a lively discussion with industry leaders in the value-based care movement focusing on how they are reacting to the impacts of COVID-19 on the shift from volume to value. Our panelists will discuss what’s “next” in the several months ahead and beyond; including how they are responding to the tremendous clinical, operational, and financial changes caused by the pandemic.




Session supported by:


5:00 PM
Interactive Session


Grab your favorite beverage, put your favorite Zoom shirt on, and join us for an interactive virtual happy hour. Jefferson University has partnered with Healthcare Innovation to teach our happy hour participants new tools they can use to solve challenges within their organization. 

This interactive happy hour session will teach attendees how to use design thinking methods to better understand and solve the problems and challenges they encounter daily. You will learn how to identify pain points and create solutions that address important considerations like context and user needs. The session will be interactive and give attendees opportunities to practice these skills as they learn them, as well as ask questions. You will leave this session with a new skill set, outlook, and motivation to create.




Session created in partnership with:



In addition to our live stream sessions participants also have access to these bonus sessions as part of the virutal summit. All bonus sessions have been pre-recorded.

Provider Spotlight


Join us for a discussion on all things HealthShare Exchange (HSX) in 2020.  Martin Lupinetti, president of HSX, will discuss how the organization’s role in data exchange expanded during pandemic response, how they have worked with stakeholders during this difficult time to provide more value than ever before, how HSX has set the standard for insurer involvement in HIEs, and how they are preparing for the future regulatory changes for data sharing.  






Provider Spotlight


Jefferson Health has always been known for their advanced work in digital health and consumer focused medicine. Join Mark and Neil for a discussion on how Jefferson’s response to COVID-19 accelerated their digital journey, has influenced their strategy, and changed how they engage their patients and their own workforce. 







The Penn Center for Community Health Workers is a national center of excellence focused on improving population health through effective community health worker programs. Join this session to learn about the IMPaCT model – a standardized, scalable program that leverages community health workers, trusted laypeople from local communities, to improve health outcomes in a wide range of settings. 

In the last three years, leveraging specially designed tools, training and technology, IMPaCT has become the most widely disseminated community health worker program in the United States; it is being replicated by organizations across 18 different states including Veterans Health Administration, state Medicaid programs; integrated healthcare organizations and even national retailers. IMPaCT has been tested in three randomized controlled trials and improves chronic disease control, mental health and quality of care while reducing total hospital days by 65%. IMPaCT has a $2:1 annual return on investment to payers and has been delivered to over 10,000 high-risk patients in the Philadelphia region. Their website is