About the Midwest Healthcare Innovation Summit 

Among the important topics to be discussed at the Midwest Health Summit will be innovative approaches to population health management, and new collaborations between health plans and hospital-based systems and physician groups, to deliver high-quality, accountable care. Also to be discussed will be important innovations in patient engagement strategies.

Summit Quick Facts

August 21, 2020
The Westin Cleveland Downtown
777 St Clair Ave NE, Cleveland, OH 44114

Discounted hotel rooms will be availble for $149 per night plus taxes and fees through July 30, 2020

 

Pamela Banchy
Pamela Banchy RN
Chief Information Officer
Western Reserve Hospital
Bob Cash
Bob Cash
Vice President, Provider Relations
KLAS Research
Nabil Chehade
Nabil Chehade MD
Senior Vice President of Population Health
MetroHealth Systems
David Kaelber
David Kaelber MD, PhD, MPH
Chief Medical Information Officer, Vice President of Health Informatics
MetroHealth System
Pamela Banchy
Pamela Banchy RN
Chief Information Officer
Western Reserve Hospital
Deron Bibb
Deron Bibb
Chief Financial Officer
Stepworks Recovery Center
Adrienne Boissy
Adrienne Boissy MD, MA
Chief Experience Officer
Cleveland Clinic
Nabil Chehade
Nabil Chehade MD
Senior Vice President of Population Health
MetroHealth Systems
Dan Cowan
Dan Cowan
Senior Director
Nutanix
Geaorge Dealy
Geaorge Dealy
Vice President, Healthcare Solutions
Dimensional Insight, Inc.
Theresa Dudley
Theresa Dudley
Lead, Healthcare Programs
Spectrum Enterprise
Susan Fuehrer
Susan Fuehrer
President, Institute for H.O.P.E.
The MetroHealth System
Michelle Gishkowsky
Michelle Gishkowsky
IT Lead Systems Analyst
Mayo Clinic
Andrew Graf
Andrew Graf
Product Strategist
TeamDynamix
Fred Gutwirth
Fred J Gutwirth
IT Director - Clinical Applications
University Hospitals
Mark Hagland
Mark Hagland
Editor-in-Chief
Healthcare Innovation

Interested in sponsoring this program? Visit our sponsor information page.

Agenda

Friday, August 21, 2020
7:30 AM
8:15 AM
8:30 AM
Fireside Chat

 

Greater Cleveland has some of the best health care institutions in the world. Yet it also has some of the worst health outcomes across its population.  Across two local ZIP codes, just five miles apart, residents have a 23-year difference in their life expectancy. How can such troubling differences in health and well-being be happening here, in one of North America’s meccas of medical care?

MetroHealth's Population Health Innovation Institute created and launched the Institute for H.O.P.E.™, to help improve health through opportunity, partnership and empowerment. Join Susan Fuehrer, President of the Institute for H.O.P.E. for an overview of their recent work to kick off the 2020 Midwest Healthcare Innovation Summit. 

 

 

          

 

9:00 AM
Panel Discussion


Understanding an individual’s SDOH can help uncover social and behavioral factors that impact their health. This discussion will address how SDOH data is being distilled to create actionable information and the impact of SDOH for improving overall health, and also for reducing health disparities that are often rooted in social and economic disadvantages.

 

9:45 AM
Industry Partner Spotlight

 

In less than a generation, advanced analytics technologies and big data, including machine learning, artificial intelligence, cloud computing, and social media, have fundamentally changed the way we work, play and interact with one another. Whether navigating in our cars, making purchases online or acquiring knowledge, we’re hard-pressed not to come in contact with – and be influenced by -- the algorithms working behind the scenes to understand and predict our behavior. But with so much automated for us, do we run the risk of losing touch with the fundamental analytical skills necessary to interpret all the information that’s becoming available? This session will explore that question from the perspective of healthcare information and offer advice on a few basics that will help you to cope – and thrive – in a world of massive data and virtually unlimited computing power. 

 

 

10:15 AM
11:00 AM
Fireside Chat + Round-Table Discussion

 

This session will feature a brief case study followed by a roundtable discussion for attendees.  Deron Bibb from Stepworx Recovery Center will discuss how his organization collaborates with Hardin Memorial Hospital (HMH) emergency departments (ED) to reach patients who either have relapsed or are in the ED looking for pain medication.  

The case study will be followed by 30 minutes of roundtable discussions among attendees about what they can do in their organizations and communities to help patient populations dependent on opioids.

 

Provider Spotlight

 

In the age of digital healthcare, organizations need a new approach to ensure that EMRs work properly after every change and integrate seamlessly with other hospital systems. Traditional manual software testing methods simply cannot cover this vast scope, giving rise to a new approach: intelligent, automated testing. In this session, Dr. Terri Keeling, Vice President, Information Technology and Fred Gutwirth, IT Director, Clinical Applications at University Hospitals, will outline how their organization shifted from an environment of solely manually testing to a hybrid approach encompassing automated technologies. Discussion points include the role of people and processes in ensuring automated testing success; how to obtain departmental buy-in for technology investment; and how to show continued ROI to justify the spend.

Learning Objectives

  • Differentiate automated testing from manual approaches
  • Evaluate how automated testing drives efficiencies and operational improvements
  • Define the role of human testers in the success of automated testing initiatives
  • Construct a framework for justifying investment in automated testing
  • Analyze the role of testing automation in future healthcare technology improvements

 

          

 

11:45 AM
12:30 PM
Industry Partner Spotlight

 

In a recent market study by HC Innovation and TeamDynamix, we uncovered these core findings:  

  • 34% of help desk inquiries are still managed by phone 
  • 42% of IT support teams in healthcare do not have an end-user support portal 
  • 43% do not have a formal project intake process

These issues are further complicated by a rapid increase in tech spend – how can healthcare CIOs address these challenges?

This session will take a look at key areas such as project intake & prioritization, increased adoption of self-service, and better management of internal knowledge as steps you can take to relieve stress on the IT organization.
As CIOs look closer at their IT budgets, they are determining what percentage of the spend is allocated to run vs. grow vs. transform.  Attend this session to learn how to migrate funds to grow and transform while also reducing the strain on the IT organization.

 

 

 

1:00 PM
Keynote Presentation

 

Patient satisfaction and engagement are keys to better care, and as consumerism continues to transform healthcare, engaging patients and providing a great experience is, increasingly, a marketplace differentiator. Join Adrienne Boissy, MD, and Chief Experience Officer at Cleveland Clinic to learn about Cleveland Clinic's patient engagement efforts and lessons recently learned. 

 

 

 

1:30 PM
Industry Partner Spotlight

 

Join to learn the impact of interoperability on patient experience from the patient’s perspective. Review key findings of the HIMSS Patient Experience Study, conducted on behalf of Spectrum Enterprise, to help uncover the silent 7th barrier to your interoperability success. We will weave together research results to support the notion that a foundational digital infrastructure is key to improving interoperability, and ultimately, the patient experience.

 

 

 

2:00 PM
2:45 PM
Panel Discussion

 

Panel discussions feature healthcare executives sharing their perspectives on various topics.

 

Panel Discussion

 

Provider spotlight sessions feature local healthcare organization leader(s) discussing how they have changed patient care.

 

 

Created in partnership with: 

3:45 PM
Industry Partner Spotlight

 

Hyper-convergence is a oft-used buzzword now within health IT circles, especially as the advent of new technologies around flexible infrastructure continue to disrupt the marketplace. However, hyper-converged computing represents a unique area of opportunity for healthcare IT teams, especially in the face of demands from leadership for greater flexibility, and lower time-to-market for new built or merged facilities or locations. So what exactly is hyper-convergence and how does it fit into the IT roadmap?

 

 

 

 

4:15 PM
Keynote Presentation

 

Healthcare organizations need to be more agile than ever. This shifting industry – sometimes daily – requires close collaboration among the people of your organization due to the relentlessly uncertain state. This interactive session explores how organizational change management (OCM) can drive results by identifying top OCM contributors to success. HINT: It starts with people.

 

 

5:00 PM