Stories of Innovation

Leading Next-Generation Healthcare Quality
The lack of efficiency in traditional quality measurement is estimated to cost physician practices and healthcare organizations more than $15.4 billion annually. These methods fail to empower organizations, lack timely and accurate insights, and cost providers and the entire healthcare system exponentially more time and money than fully electronic and next-generation technology.
 
BlueJeans Telehealth: Built for Healthcare from the Ground Up
Telehealth holds great promise for the medical field, as a way to bring quality healthcare to those unable to make physical visits to providers. However, many existing telehealth solutions do not offer the quality and features needed to bring telehealth into the mainstream of acute care. BlueJeans Telehealth solves that problem by providing a simple, smart way for providers to meet with patients over video. BlueJeans Telehealth maximizes ease of use, reimbursement management, and provides comprehensive integration with EHR platforms and medical interpreter services.
 
Transforming the Management of Imaging Data Storage and Accessibility
The healthcare landscape is evolving and there is a greater need to focus on delivering stellar patient care, driving costs down, and reducing complexity at every level of operations. Enterprise imaging is at the heart of the hospital and is one of the richest data warehouses in the healthcare ecosystem. However, managing imaging data storage and accessibility has emerged as one of the largest concerns for health systems and imaging organizations. Conventional imaging storage practices that leverage on-premise vendor-neutral archives (VNAs) are costly to maintain and update, can leave imaging data vulnerable to security threats and pose accessibility issues due to downtime and scalability limitations.
 
The Missing Piece in Digital Healthcare Signage
Digital paper solution can make an impact in communication quality while improving efficiency as the healthcare experience is moving into the digital age. Inaccurate information on whiteboards and lack of clear communication rank as two of the top 10 complaints reported by patients. The need to improve the healthcare experience is driving hospitals’ digitization efforts to enhance communication, improve workflow efficiency, and reduce medical errors. Especially in times of need, like the COVID-19 crisis that we are facing, displaying clear and up-to-date information around a campus like public announcement, wayfinding, and care information/alerts in patient rooms, is vital to keep everyone safe and in the know.
 
Pioneering Precision Information Delivery
The healthcare industry’s rocky journey into data-driven value-based care has proven time and again that healthcare data fragmentation is the enemy of true value. Without being able to access, analyze, and act upon meaningful data, healthcare providers and patients find themselves stuck in a cycle of waste, confusion, frustration, and poor outcomes. That’s where Holon comes in. Holon is a unique new class of system that is purpose-built to enable users to receive relevant, impactful hard-to-access care delivery knowledge they need in a way that is simple for them to use. We are fully dedicated to creating a precise, intelligent healthcare knowledge supply chain that overcomes fragmentation and unifies the entire network of partners involved in each individual’s care to enable maximum outcomes for everyone.
 
Automating Inpatient Flow With Real-Time Analytics
Managing inpatient hospital bed capacity is a complex process, further complicated by crises like the COVID-19 pandemic. Hospitals must juggle planned and unplanned demand from a variety of admitting sources. Patient volumes vary by hour, day of the week, month of year, service and level of care. Timing of admissions and discharges is often misaligned, with the majority of discharges happening later in the day when admission requests typically increase, leading to supply and demand challenges. Further complicating the flow is the inefficient process of discharging patients. In both “normal” times and during a crisis, all these inefficiencies in the patient journey lead to extended lengths of stay and excessive unnecessary, non-reimbursable costs.
 
Bringing Specialty Care to Every Patient in the U.S.
SOC Telemed strives to address physician shortages and burnout, overwhelmed hospitals, and patients who need timely care. Across the country, physicians are burned out and patients are either struggling to find access or waiting too long to receive the care they desperately need. This situation, however, is not specific to the pandemic, as healthcare organizations have seen these issues growing for a number of years. Coupled with hospital closures in rural areas and a nationwide shortage of specialists, hospitals, physicians and patients alike need a sustainable solution to the delivery of specialty care.
 
Interoperability Innovation Designed with Caregivers in Mind
Across the globe, the demand for healthcare is surging. Along with it is an increasing number of consumerminded patients, all with growing expectations. As the gap between supply and demand widens, everyday frustrations fuel clinician and patient dissatisfaction. Bridging the gap in healthcare requires technology solutions that can help caregivers deliver more care, with fewer frustrations. Healthcare technology shouldn’t step on the performance of other systems or trample on the purpose of those who use them. Too often, they promise control and efficiency, but in the act of solving one issue, they add clunky layers of process in other areas. Instead of delivering the interoperability your team is counting on, you get burdened with a tangle of additional tasks that can detract from your goals, lead to errors, and place unwanted strain on healthcare professionals.
 
E Ink
Inaccurate information on whiteboards and lack of clear communication rank as two of the top 10 complaints reported by patients. The need to improve the healthcare experience is driving hospitals’ digitization efforts to enhance communication, improve workflow efficiency, and reduce medical errors. Especially in times of need, like the COVID-19 crisis that we are facing, displaying clear and up-to-date information around a campus like public announcement, wayfinding, and care information/alerts in patient rooms, is vital to keep everyone safe and in the know.
 
HealthSource Stream
Across the U.S., the number of requests to process clinical documentation has been increasing more than 20 percent year-over-year, placing more strain on an already stretched health data system and overwhelming many medical records departments. Rather than supply more employees to retrieve those records, Ciox has developed an innovative solution called HealthSource Stream that uses computer-assisted release (CAR) technology to improve turnaround times without sacrificing quality.
 
Revenue Cycle Edit Work Queue Optimization
Healthcare solutions company e4 has assisted eight clients with their EHR and patient accounting systems (PAS) system conversions. During the conversion and post go-live timeframe, there is inevitably a large number of “edits” that must be worked by an individual to move an encounter to the billing state of the revenue cycle process. Enter e4’s edit resolution workflow that is not only aimed at resolving the edits, but also at training and educating the client’s staff, allowing end-users to be self-proficient within 30 to 60 days from the process implementation.
 
Flywire Develops a Responsive Payment Solution
Over the past decade, American hospitals and health systems have been caught in a perfect storm of rising out of pocket costs from patients facing affordability issues. Enter solutions company Flywire, which has built its healthcare business on addressing these serious market shifts.
 
Core Clinical Transformation Work Moves Ahead at Hartford Hospital
A nursing-led clinical transformation initiative at Hartford Hospital has proven the value of applying Lean management principles and strategies to intravenous catheterization processes
 
Healthcare InfoSec Professionals Save Time and Money by Sharing Intelligence
Within H-ISAC (Health Information Sharing and Analysis Center), members join a trusted community and collaborative forum, and daily sharing of highly actionable information expands its security teams’ resources through input aggregated by thousands of global analysts. Members share threat indicators of compromise, phishing emails, incident response tactics and pragmatic advice such as how to effectively report InfoSec topics to their respective board of directors.
 
Addressing a Hospital's Staffing Challenges With Hospital IQ's Workforce Solution
Like many other hospitals, one large hospital customer of healthcare technology company Hospital IQ regularly confronted a recurring nurse staffing challenge: how to allocate the right number of nurses to the right unit to meet actual patient census demand amidst high turnover. To streamline and automate its processes and make more proactive and better-informed decisions about how to allocate nursing resources, this hospital turned to Hospital IQ’s Workforce solution.
 
The Unique Considerations for IAM in Healthcare
Tasked with managing an exploding volume of patient, provider, and employee data, hospitals and health systems are increasingly making IT security a top priority. CISOs must now secure the full enterprise—and at a time when more and more users require access to information from anywhere, not just within the four walls of the hospital.
 
Enhancing Efficiency, Accuracy, and Standardization with Identity Governance
From an identity governance perspective, the Florida-based Memorial Healthcare System manages more than 24,000 accounts. With a small access team—at one point consisting of one manager, two system admins, and four system analysts— provisioning manually was becoming infeasible, leading the health system to choose Imprivata Identity Governance.
 
DSS Juno EHRevolution
The Juno EHR solution is designed to empower clinicians to perform at their best. For healthcare organizations looking to improve clinical quality with a proven, scalable, open-technology solution, Juno EHR is developed to meet their needs today and in the future.
 
Orion Health: Forming the Foundation of KeyHIE
Since its founding in 2005, KeyHIE has sought to provide the right information at the right time to participants, and to foster a culture of information sharing to improve both patient care and provider experience. In 2015, KeyHIE partnered with Orion Health to enable the most robust HIE possible, allowing an overall participant growth of 363 percent.
 
A Brighter Future with All Covered's Interoperability and Integration Service
Most health systems do not have efficient technological capabilities in place to realize the benefits that be gained by leveraging advanced analytics. At All Covered, Konica Minolta’s IT Services Division, the Health IT Practice is spearheading the positive disruption of healthcare technologies to realize smart, intelligent healthcare powered by IoT, analytics and artificial intelligence.
 
LeanTaaS' iQueue for Operating RoomsiQueue for Operating Rooms (ORs) represents a significant opportunity to improve prime time utilization (PTU) of operating rooms, as ORs are one of the most valuable assets within a health system by virtue of their contribution to the revenue and operating margins of the entire health system. Yet, there are significant structural problems in the way that the OR block scheduled is allocated and managed.
 
Using Social Determinants of Health to Predict Readmissions
Why do readmissions continue to plague hospitals? There’s one primary reason: It’s very difficult to control patients’ behavior once they are discharged. Social determinants of health (SDOH)—the conditions in which people are born, grow, live, work and age—influence how likely it is that a patient will follow their discharge recommendations. Unfortunately, hospitals sometimes overlook these factors because they rely entirely on clinical data that only tells part of the story.
 
Telehealth Triumph at NYU Langone Health
At the New York City system, a telehealth program has transformed urgent care for busy urban residents.
 
At OHSU, Measuring Blood Volume Quickly and Accurately
A startup launched out of Oregon Health & Science University believes its innovative technology can provide objective blood volume information to physicians in minutes—not hours
 
Penn Medicine Turns to Physician Portal to Solve Image-Sharing Challenge
Referring physicians outside the Penn Medicine system can now securely view radiology images.
 
Workit Health: Disruption From On-Demand Addiction Recovery
The behavioral health center offers telemedicine services designed to treat opioid addiction.