Justin Jacobson, Vice President, Patient Engagement - Nuance Communications, Inc.
Jared Pelo, MD, FACP, Chief Clinical Product Officer - Nuance Communications, Inc
Telehealth use has increased 38x(1) from pre-COVID baselines. And with roughly 40%(2) of patients expecting to continue using telehealth moving forward, virtual care will continue to be a crucial delivery model even as the pandemic wanes. Patients now have more care options for care, intensifying the need for healthcare organizations to offer digital conveniences and personalized patient experiences. Join us for a conversation with Justin Jacobson, VP of Patient Engagement, and Jared Pelo, CMIO, as they discuss the key strategies and cutting-edge technologies to create powerful patient and clinician experiences in virtual care.
Sources: (1)(2): https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/telehealth-a-quarter-trillion-dollar-post-covid-19-reality
Learning objectives:
- How to optimize the patient experience throughout their virtual care journey with insight-driven AI technology.
- How to strengthen the patient-physician relationship through personalized interactions and unified experiences across channels.
- How to achieve superior patient and clinician experiences through a seamless telehealth workflow.