Empowering Staff to Drive Sustainable and Measurable Change Across the Revenue Cycle
Date & Time
Thursday, September 10, 2020, 11:30 AM - 12:00 PM
Larry Armstrong


Larry Armstrong, Revenue Cycle Practice Leader for IBM Watson Health, will share insights on how organizations can instill a culture of continuous improvement and deliver breakthrough financial results through a combination of process improvement and innovative technology.  This session will cover the fundamental steps in the journey of building reliable and predictable processes, while overlaying robotic process automation, predictive analytics and artificial intelligence.  
Learn how this approach has helped organizations improve communication among staff and departments and drive similar results including:

  • 75 percent reduction in denial write-offs
  • 15 percent reduction in A/R days
  • 30 percent decrease in the number of days from a patient’s discharge to-bill date
  • 45 percent reduction in employee turnover


Virtual Session Link
Submission Type
Industry Partner Spotlight
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