Interoperability has been a hot topic lately, and for good reason. As patients’ expectations for convenience care evolve, technology plays a larger role in how they interact with providers. Healthcare systems looking to retain and attract patients are offering telehealth services, but with a new modality of care comes a stream of potentially disconnected data in the patient’s care continuum, and that presents its own set of challenges.

 

When considering convenience care options for your patients, choosing a partner that can fully integrate into the systems and workflows you’ve already established is crucial. Here are a few recommendations to keep in mind when you are evaluating the interoperability of your telehealth offering.