Registration Policies

Registration, Cancellation and Refund Policies
 
All requests for refunds must be in writing and received within 30 days of registration. A $99 administrative fee will be assessed for cancellations received within 30 days of registration.
 
Refunds will not be issued for cancellations made after 30 days from registration or for registrations made 30 days or less prior to the event start date.
 
Exhibitor and sponsor complimentary passes may not be issued to non-employees.  Refunds will not be issued to speakers who register outside of the speaker registration portal.
 
Any additional fees (i.e. tour, pre-conference workshop and partner association workshop fees) are non-refundable.
Persons who register and fail to attend will not receive a refund.
 
Refunds will be processed within 30 days of the conference.
 
There are no exceptions to this cancellation policy.
 
 
No Show Fee Policy
 
From time to time we may issue complimentary event passes and in these situations we will assess a $0.01 charge to hold your spot. If you need to cancel your registration, we require at least 24 hours' notice prior to the start of the event.
 
If you do not attend the event and we do not receive your cancellation request within the allotted time, we will charge you a $295.00 "no-show" fee.
 
Also, consistent with the practice of providing a complimentary pass, we ask that you take advantage of the opportunity to meet with our sponsors and leading industry solution providers. 
 
There are no exceptions to this policy.