Patient Engagement - Navigating the New Patient Experience and Building the Perfect Digital Front Door

In the wake of the worst pandemic in a century, healthcare leaders are finding now more than ever that engaging patients will be the key to retaining them in a healthcare environment in which choice will be a determining factor in market success. This discussion will address how patients are being engaged in their own care management - from a process and technological perspective, how patient engagement will be key to improving the health status of patients with chronic illnesses, and how that will help shape local markets.



Vice President, Digital Engagement
Hackensack Meridian Health Network
Area Vice President, MuleSoft National Payer and Provider
MuleSoft, a Salesforce Company
Chief Patient Experience Officer
Intermountain Healthcare
Senior Vice President and Chief Consumer Officer
Intermountain Healthcare


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