2023 Winning Stories of Innovation
The editors of Healthcare Innovation are delighted to announce the winning teams and the semifinalist winners in our annual Innovator Awards Program.
During the pandemic, our number one priority was connecting with customers to understand their pain points and offer services to best support them. It is clear that digitizing the health record has become even more essential to more easily understand what is going on in healthcare organizations, protect providers by enabling remote visits, and improve data sharing during patient transitions.
1st Place — ProMedica
Health systems across the country are trying to determine the best way to screen patients for social determinants of health (SDOH) and develop connections with community-based organizations that can help address patient needs. But few healthcare organizations have developed the sophisticated infrastructure for screening and addressing SDOH that Toledo, Ohio-based ProMedica has.
2nd Place — Finger Lakes IPA (FLIPA)
The leaders of the primary care and behavioral care organizations involved in the Finger Lakes IPA in upstate New York have been working hard—and smart—on a new model integrating physical and behavioral patient care management. Indeed, what they’ve come up with offers the promise of replicability nationwide and the advancements they’ve made have earned their team second place in the Healthcare Innovation 2023 Innovators Award program.
3rd Place — Memorial Hermann Health System
The leaders at the 17-hospital Memorial Hermann Health System in Houston five years ago embarked on a grandly ambitious plan for Clinical Care Redesign; today, the results speak for themselves. The Clinical Care Redesign (CCR) initiative began five years ago, starting with an in-depth analysis of the patient journey across Memorial Hermann’s continuum of care, with, as the health system’s leaders describe it, an examination of “all processes and touchpoints, and identifying opportunities to improve clinical care.
4th Place — Nicklaus Children's Hospital
Leaders at Nicklaus Children’s Hospital in Miami successfully launched a program for infants cared for in the NICU to address gaps in care after discharge through a nurse-led telehealth program dubbed ‘Baby Steps’. The program attempted to launch before the pandemic but wasn’t successful due to the hesitancy toward telehealth at the time. But the team saw the advancements and acceptance of telehealth and put together a grant to make Baby Steps a reality.