Schedule of Events

Tuesday, May 9, 2023
8:00 AM - 9:00 AM
9:00 AM - 9:45 AM

The emergence of work around the social determinants of Health (“SDOH”) has advanced very rapidly in just a few short years, as the leaders of patient care organizations nationwide begin to create the architectures necessary to determine the SDOH-related needs of their patients, and collaborate with health plans and with community service organizations to improve the health status of patients in lasting, deep ways unavailable in purely clinical settings. Hear from industry leaders on the challenges and opportunities in this exciting area, and what’s being learned about how to create connections that really work.

Mark Hagland Bryan O. Buckley Tina Simmons Andrea Boudreaux Lauren Riplinger

9:45 AM - 10:00 AM

Lisa E. Griffin, Vice President Consumer Experience and Clinical Access - University Hospitals Health System, will discuss change management related to adoption of value-based contracts and analytics tools to optimize clinical care and patient experience. Evidence-based outcomes provide a return on investment as well as relevant points to drive solution use.

Mark Hagland Lisa E. Griffin

10:00 AM - 10:30 AM

Grab a snack or two out in the foyer, refresh your beverage, and network with your fellow conference attendees and solution provider partners. Exchange meetings will also be conducted during this 30 minute break. 

10:30 AM - 11:15 AM

Join Allison Gertel-Rosenberg, MS, Vice President, Chief Policy and Prevention Officer, Nemours Children's Health to learn about the office’s policy and system work, as well as its impact on innovation in children’s health. Gertel-Rosenberg will also discuss lessons learned from the COVID-19 pandemic and how your health system can build an office like Nemours Children’s Office of Policy and Prevention. 

Mark Hagland Allison Gertel-Rosenberg
11:15 AM - 12:15 PM

This interactive session gives all attendees the opportunity to ask questions and talk openly about their challenges and potential solutions around key areas of focus for healthcare leaders. The audience will be assigned groups based on data collected at registration and at scheduled intervals attendees will move to other topic tables for a brand new discussion.

12:15 PM - 1:00 PM
1:00 PM - 1:30 PM

Join Jeff Coughlin, Assistant Director, Federal Affairs, at American Medical Association for a wide-ranging discussion of the current moment in federal healthcare policy, and a scan of the current landscape. So much is happening right now along so many dimensions, that all leaders at patient care organizations need to pay attention. Among the issues to be discussed will be where the Centers for Medicare & Medicaid Services (CMS) is taking the Medicare Shared Savings Program, the ACO Reach Program, and other alternative payment models; where the Administration’s push for health equity will impact reimbursement and regulations; and how TEFCA (the Trusted Exchange Framework and Common Agreement) might evolve forward in the coming months. A not-to-be-missed discussion.

Mark Hagland Jeff Coughlin
1:30 PM - 1:45 PM

Healthcare was again one of the prime targets of ransomware in 2022. In this session the sources and methods of attacks from 2022 will be discussed, along with the measures your organization should be considering to stay ahead of ransomware.

Nate Nichols

1:45 PM - 2:15 PM

Provider spotlight sessions feature local healthcare organization leader(s) discussing how they have changed patient care.

Mark Hagland Andrea Fletcher
2:15 PM - 2:45 PM

Grab a snack or two out in the foyer, refresh your beverage, and network with your fellow conference attendees and solution provider partners. Exchange meetings will also be conducted during this 30 minute break. 

2:45 PM - 3:15 PM

Scott Berkowitz, MD, MBA, Chief Population Health Officer, and Vice President, Population Health at Johns Hopkins Medicine will discuss his organization’s top population health priorities, as well social determinants of health initiatives. Additionally, Berkowitz will share his unique insights as a practicing cardiologist as it relates to population health management. 

Mark Hagland Scott Berkowitz
3:15 PM - 3:30 PM

ChatGPT and a plethora of other AI-powered applications are popular topics in today’s tech driven world. Even in healthcare, AI and machine learning algorithms are making far-reaching promises in patient-facing and back-office settings alike. One of the clinical frontiers gaining attention is augmenting virtual care programs with AI-based enhancements such as computer vision, ambient clinical intelligence, and contactless vitals monitoring. AI supporters claim the technology can positively impact patient safety, clinical outcomes, care team effectiveness, and operational performance.

During this fireside chat[ with Mike Brandofino, President and COO at Caregility], we will explore the practicality, best practices, and perils associated with selecting and adopting AI technology for enhanced telehealth. 
•    What are some caveats to watch out for when considering AI enhanced telehealth?
•    Which clinical workflows will staff and patients benefit most from AI? 
•    What integration and support challenges are anticipated? 
•    Is now the time for AI in healthcare to come of age? If not, when?
•    Do we risk losing the personal touch everyone expects with healthcare or will consumers prefer the automation and efficiency? 

Mark Hagland Mike Brandofino

3:30 PM - 4:15 PM

The world-shattering phenomenon of the COVID-19 pandemic forced health systems globally to truly embrace telehealth-based care delivery. In the United States, telehealth had been a sleeping giant—an area of activity with tremendous potential, but one whose potential is only now being plumbed. What are the key lessons that have been learned by the leaders of the most pioneering patient care organizations? And how have key stakeholder groups responded—clinicians, administrators, IT leaders, patients, families, communities? The opportunities continue to be open—and are still being explored. Find out from the experts what’s being learned—and what’s next. 

Mark Hagland Danielle Sarik David Thomas Gina Altieri
4:15 PM - 5:00 PM